Shipping policy
WHERE WE SHIP
We currently ship to the United States, Canada, the United Kingdom, and selected European Union countries.
HOW YOUR ORDER SHIPS
Physical pieces are fulfilled from our partner cross-border atelier warehouse (Yiwu & Donghai Cross-Border Hub) via tracked international air parcel (YunExpress, 4PX, Yanwen, or CJPacket-class lines). A tracking link is emailed as soon as your parcel is dispatched.
PROCESSING & DELIVERY TIMING
• Warehouse Processing: 1–3 business days before dispatch.
• United States: typically 8–15 business days after dispatch.
• United Kingdom & Western EU: typically 8–12 business days after dispatch.
• Canada: typically 12–15 business days after dispatch.
• Digital Editions (4K Print Pack & 1909 Reflective Journal PDF): Instant email/download delivery with $0.00 shipping.
SHIPPING RATES
• Orders $35.00 USD and above: FREE Atelier Tracked Shipping ($0.00 USD) — including the $39.00 Dual-Intention Layering Set.
• Orders under $35.00 USD: $4.99 USD flat-rate Standard Tracked Shipping.
NATURAL MINERAL VARIATION & AESTHETIC DISCLAIMER
Every natural crystal, mineral, and stone bead features organic variations in hue, inclusions, and banding — no two pieces are identical. Product descriptions reflect material provenance and aesthetic or symbolic intention metaphors only; we make no medical, healing, or fortune-telling claims.
DUTIES & IMPORT TAXES
International orders outside the United States may be subject to local VAT, import duties, or customs clearance fees determined by the destination country. Unless explicitly collected at checkout, import charges are the responsibility of the recipient.